Privacy Policy of Oregon Coast Property Management LLC 604 N Highway 101, Depoe Bay, Oregon 97341 Phone: 800-783-8150 · Email: Inquiry@oregoncoastpropertymanagement.com
Last Update: August 2026
This Privacy Policy explains what personal information Oregon Coast Property Management LLC (“we,” “us,” “our”) collects, how we use it, and how we protect it. It applies to our website, our text messaging, and the services we provide to property owners, prospective tenants, tenants, and vendors.
We do not sell or rent personal information to third parties.
We review this policy periodically and may update it. Please check back from time to time for the current version.
What We Do
We are a residential property management company serving the Oregon coast. We manage long-term, full-time rental properties on behalf of owners. We do not sell real estate, manage vacation or short-term rentals, or handle commercial property.
Information We Collect
When you browse our website. You are not required to provide personal information to view our listings. We automatically log session data — IP address, browser type, operating system, and pages visited — to understand how the site is used and to diagnose technical problems.
When you inquire about a property. We collect your name, phone number, email address, the property you are interested in, and anything you tell us about your housing needs, such as household size, pets, and when you are looking to move.
When you apply to rent. Rental applications are processed by an independent third-party screening vendor who collects and reviews credit, criminal, and eviction history. We collect a copy of government-issued photo identification and proof of income. Application information is handled in accordance with the Fair Credit Reporting Act and Oregon landlord-tenant law.
When you become a tenant. We collect and hold the information necessary to administer your tenancy, including lease documents, payment records, maintenance requests, and correspondence.
When you are a property owner or vendor. We collect the business and contact information necessary to manage your property or engage your services, including tax identification for reporting purposes.
SMS and Text Messaging
We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes. Mobile information collected for text messaging is used solely to communicate with you about your inquiry, your application, your tenancy, or work at a property.
How you consent. You may opt in to text messages by submitting an inquiry form on our website that includes your phone number and states that you agree to receive text messages, or by texting START to 541-764-7115.
What we send. Messages relate to rental inquiries, property questions, scheduling showings, application status, tenancy matters, and maintenance coordination. We do not send marketing or promotional text messages.
Message frequency varies.
Message and data rates may apply.
How to stop. Reply STOP to any message to opt out at any time. You will receive one confirmation message and no further texts. Reply HELP for assistance, or call us at 1-800-783-8150.
Opting out of text messages does not affect your inquiry, application, or tenancy. We will contact you by email or telephone instead.
How We Use Your Information
We use personal information to:
- Respond to inquiries about available rental properties
- Schedule and conduct property showings
- Process rental applications and verify the information in them
- Administer leases, collect rent, and maintain tenant accounts
- Coordinate maintenance and repairs with tenants, owners, and vendors
- Report to property owners on their properties
- Meet our legal, tax, and regulatory obligations
We do not use your information for automated decision-making without human review. Rental application decisions are made by a person.
Artificial Intelligence Assistant
We use an AI assistant to help respond to inquiries by email and text. It identifies itself as an AI when it first contacts you. Conversations may be reviewed and are recorded as part of our business records.
You can ask to speak with a person at any time and will be connected with a manager.
The AI assistant does not make rental application decisions.
Who We Share Information With
We share personal information only as necessary to provide our services:
- Property owners — information about their own properties, tenants, and applicants as required to manage the property on their behalf
- Screening vendors — application information provided to the independent third-party vendor who conducts credit, criminal, and eviction screening
- Maintenance vendors — the address, access details, and description of work needed to complete a repair
- Service providers — companies that provide our email, calendar, document storage, payment processing, and messaging systems, bound to protect the information they handle for us
- Legal and regulatory — where required by law, court order, or to protect our legal rights
We do not sell personal information. We do not share mobile phone numbers or SMS consent with third parties for marketing.
How Long We Keep Information
We retain records for as long as necessary to provide our services and to meet legal and regulatory obligations, generally six years after the end of a relationship. Inquiry records from people who did not become tenants are retained on the same basis.
Identification documents and proof of income collected from applicants are retained in accordance with our records policy and are not kept longer than necessary.
Cookies
Our website uses cookies — small files stored by your browser — to make the site work properly and to understand how it is used. Most browsers accept cookies automatically, and you can change your browser settings to block them. Blocking cookies may affect how parts of the site function.
Your Choices
- Email — you may unsubscribe from any non-essential email at any time
- Text messages — reply STOP to opt out
- Access and correction — you may ask us what personal information we hold about you and ask us to correct anything inaccurate
- Questions — contact us using the details at the top of this policy
Children
Our services are directed to adults. We do not knowingly collect personal information from anyone under eighteen.
Fair Housing
Oregon Coast Property Management LLC does not discriminate against any person because of race, color, religion, sex, handicap, familial status, sexual orientation, or national origin. Service animals and assistance animals are not treated as pets.
Security
We take reasonable measures to protect personal information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Contact Us
Oregon Coast Property Management LLC 604 N Highway 101, Depoe Bay, Oregon 97341 800-783-8150 Inquiry@oregoncoastpropertymanagement.com